Published by Dan Wineman (@dwineman) —
I believe Hell is just like Earth, except that every day you have to spend like twenty minutes dealing with Sears customer service.
You don’t know what it’ll be. Might be the DMV, might be breakfast. One thing every day gets routed through Sears. Worst hell imaginable.
@dwineman Sorry for the poor customer service. We would like to help. Plz DM us ur contact info and we will call you. Thanks-Misty cc:@Sears
@searscares @Sears I already submitted all that through your site, got an autoreply telling me to call. I shouldn’t have to bother.
@dwineman Our offer still stands. Plz Dm us ur contact information at your convenience. Thanks-Misty cc:@Sears
@searscares So you're saying the detailed description of my problem that I typed in, WITH my contact info, wasn't worth your attention?
@dwineman Apologies for the confusion. We didn't receive it in our office. We‘d b happy to have a case mgr contact u if u DM us. Thx-Misty.
@searscares You claim to be Sears customer service but you can’t access customer service emails? Why would I trust you with my contact info?
@dwineman We are happy to reach out to you to discuss your experience but we will need your contact info to do so. Thx again-Mike cc:@Sears
@searscares @Sears My ticket number is KMM23844086V59749L0KM. Please get my contact info from there.
@dwineman Our offer to help you stands should you change your mind about sending your contact information. Thanks again-Mike cc:@Sears